Shipping policy
📦 Order Processing Time
- All orders are processed within 1–3 business days.
- You will receive a confirmation email once your order is placed, and a second email with tracking details when your order ships.
🌍 Shipping Times & Delivery
We ship to most countries worldwide. Estimated delivery times are as follows:
|
Location |
Estimated Delivery |
|
United States |
7–15 business days |
|
Canada |
10–20 business days |
|
United Kingdom |
8–18 business days |
|
Australia & NZ |
10–20 business days |
|
Europe |
10–21 business days |
|
Rest of World |
12–25 business days |
Note: These are estimated delivery times. Delays may occur due to customs, holidays, or external factors beyond our control.
🚫 Shipping Restrictions
- We do not ship to PO Boxes or military addresses (APO/FPO).
- Some countries may be excluded due to shipping restrictions.
❗ Lost or Delayed Packages
If your package hasn’t arrived after the estimated time, please contact us at veletinstore@gmail.com . We’ll investigate and help resolve the issue.