Shipping policy

📦 Order Processing Time

  • All orders are processed within 1–3 business days.
  • You will receive a confirmation email once your order is placed, and a second email with tracking details when your order ships.

🌍 Shipping Times & Delivery

We ship to most countries worldwide. Estimated delivery times are as follows:

Location

Estimated Delivery

United States

7–15 business days

Canada

10–20 business days

United Kingdom

8–18 business days

Australia & NZ

10–20 business days

Europe

10–21 business days

Rest of World

12–25 business days

Note: These are estimated delivery times. Delays may occur due to customs, holidays, or external factors beyond our control.

🚫 Shipping Restrictions

  • We do not ship to PO Boxes or military addresses (APO/FPO).
  • Some countries may be excluded due to shipping restrictions.

Lost or Delayed Packages

If your package hasn’t arrived after the estimated time, please contact us at veletinstore@gmail.com . We’ll investigate and help resolve the issue.